Who is it for?

Familiar situations

Everyone who uses a computer, laptop or tablet at home knows the feeling: suddenly your device stops doing what it should. Your computer has become slow, programs no longer respond, strange messages appear on your screen, or your printer refuses to work. These problems occur more often than you think and can be extremely frustrating - especially if you don’t know exactly what’s going on or how to fix it.

At TechAmigo, we understand that computer problems can disrupt your daily life. Whether it’s a paper that needs to be finished, photos you want to view, or just checking your email: when technology doesn’t work, everything comes to a halt. That’s why we offer fast, affordable remote computer help - so you can get back on track in no time.

No technical knowledge needed

Many people are intimidated by the idea of “remote computer help”. Do I have to install something myself? Isn’t that complicated? At TechAmigo, we’ve made the process as simple as possible. You don’t need any technical knowledge. We guide you through the simple steps over the phone, and within minutes our technician is connected to your computer. You can watch along on your own screen - so you can see exactly what’s happening.

What we solve for you

Our technicians help you with a wide range of computer problems. Think of:

• Slow computer: We analyze why your system has become slow and make sure it runs fast again. This could be unnecessary programs starting automatically, a full hard drive, or overdue maintenance.
• Viruses and malware: Did you accidentally click on a wrong link? Are strange pop-ups appearing? We remove malware, install reliable antivirus software and protect your computer against future threats.
• Email problems: Whether it’s setting up a new email account, recovering lost emails, or configuring Outlook - we’ll get you on your way.
• Installing or updating software: Need new software? Or does a program no longer work after an update? We install, configure and update your software so everything runs smoothly.
• Printer and peripherals: Your printer stopped working, your scanner isn’t recognized, or your Bluetooth device won’t connect? We’ll fix it.
• Wifi and network: Slow internet connection? Wifi range too small? We help optimize your home network.
• Setting up backups: Secure your photos, documents and other important files in the cloud, so you never lose them.
• Windows problems: Blue screens, error messages, Windows updates that don’t work - we know all common Windows problems and how to fix them.

Why remote support is ideal for home

In the past, you had to take your computer to a repair shop, or have a technician come to your home. That cost time, was expensive, and meant you were without a computer for days. With remote support via TechAmigo, your problem is often solved within an hour - without having to leave your house. You stay at home, we connect remotely, and before you know it everything is back in order.

Moreover, remote support is safer than you might think. The connection is fully encrypted via SSH protocol, the same technology banks use. You can see exactly what our technician is doing on your screen, and as soon as you close the window, all access is immediately terminated. Nothing remains on your computer.

Fixed rate, no surprises

At TechAmigo, you pay a fixed rate of €25 per session, regardless of how long it takes. Whether your problem is solved in 15 minutes or takes 2 hours - the price stays the same. No hourly rates, no hidden costs, no subscriptions. And if we unexpectedly can’t solve your problem, you get your money back. It’s that simple.

Suitable for the whole family

Is your child having problems with their school laptop? Does your partner want to install a new program? Or does your parent struggle with email? Everyone in the family can use TechAmigo. We adapt to the user’s level and explain everything clearly. From teenagers to grandparents - we help everyone with patience and respect.

Frequently asked questions

Can I watch along? Absolutely. You can see exactly what our technician is doing on your own screen. We also explain what we’re doing and why along the way, so you might be able to fix it yourself next time.

Do I need to install software? No. You download a small file that you run once. After the session, everything is automatically removed. No software is permanently installed on your computer.

What if it’s a hardware problem? Some problems, such as a broken hard drive or defective memory, cannot be solved remotely. If that’s the case, we’ll honestly let you know and you’ll get your money back. We can then advise you on the best next steps.

How quickly will I be helped? After your order, we usually call you within 30 minutes. During business hours, you can count on quick help. Outside business hours, we’ll help you at the next available moment.

Get started

Need help? The process is simple: order a support session via our pricing page for just €25, we’ll call you and give you a session code, you download a small file, and within minutes our technician is connected to your computer. Afterwards, everything is automatically cleaned up. No hassle, no technical knowledge needed - just quick and professional help from the comfort of your own home.

Your computer is your most important tool

As a self-employed professional, your computer is indispensable. You write quotes on it, send invoices, communicate with clients, manage your administration and work on projects. If your computer fails, your entire business comes to a standstill. And unlike a large company, you don’t have an IT department to call when something goes wrong.

TechAmigo is here for freelancers who want to be helped quickly and affordably with computer problems, without the hassle of expensive service contracts or monthly subscriptions. You only pay when you need help, and we solve the problem remotely for you.

Time is money - we work fast

As a freelancer, you can’t afford hours of downtime. Every minute you can’t work potentially costs you money. That’s why at TechAmigo we work as efficiently as possible. After your order, we usually contact you within 30 minutes, and most problems are solved within an hour. No waiting days, no scheduling appointments - just get helped right away.

Common IT problems for freelancers

We know the specific challenges freelancers face. These are the problems freelancers most often come to us with:

• Slow computer slowing down your work: Over time, computers fill up with temporary files, background processes and outdated software. We optimize your system so you can work fast again.
• Email and calendar problems: Outlook not working? Emails not reaching clients? Your calendar not syncing? We fix it and make sure your communication runs smoothly again.
• Software installation and configuration: New accounting software, project management tool or CRM system? We help with installing and configuring business software.
• Cloud storage and backups: Safely store your business files in the cloud (OneDrive, Google Drive, Dropbox) and set up automatic backups, so you never lose work again.
• Security: As a freelancer, you’re an attractive target for cybercriminals. We ensure good antivirus software, a secure connection and help you develop safe work habits.
• VPN and remote working: Do you sometimes work at client locations or from home? We help set up a VPN connection and make sure you can work safely from anywhere.
• Printer, scanner and peripherals: Your printer stops working right before a deadline? We fix it remotely, so you can print again quickly.
• Windows updates and compatibility: A Windows update that breaks your favorite program? We make sure everything works together again.

Affordable and flexible

Many IT service providers work with expensive monthly contracts or hourly rates of €75 or more. As a freelancer, you don’t always have that budget. At TechAmigo, you pay a fixed rate of €25 per session - regardless of how long it takes. No obligations, no subscriptions, no hidden costs. You only pay when you actually need help.

This makes TechAmigo ideal as your “IT department on demand”. Have a problem? Order a session and we’ll fix it. No problems? Then you pay nothing. It’s that simple.

Your business data is safe

We understand that as an entrepreneur you have sensitive information on your computer: client data, financial documents, quotes and contracts. Your privacy and data security are our top priority.

• The connection is fully encrypted via SSH protocol.
• We do not store any business data and have no access after the session.
• All temporary files and accounts are automatically removed after the session.
• You can watch everything we do on your screen.

Focus on your work

As a self-employed professional, you want to focus on what you’re good at - not computer problems. Leave the technology to us. With TechAmigo, you always have a reliable IT partner within reach, without the costs and obligations of a fixed contract. Order a session when you need help, and we’ll make sure you can get back to work as quickly as possible.

Get started right away

An IT problem holding back your work? Order a support session directly for €25. We’ll call you back quickly and solve the problem remotely, so you can get back to business. Fast, professional and hassle-free.