You run a business with five, ten, twenty employees. Everyone works on a laptop, everything is in the cloud (or should be), and when the internet goes down, the entire office grinds to a halt. IT is...
You run a business with five, ten, twenty employees. Everyone works on a laptop, everything is in the cloud (or should be), and when the internet goes down, the entire office grinds to a halt. IT is the backbone of your business, but you don't have a full-time IT person on staff. And honestly, you don't want one either. You want to run your business, not troubleshoot.
Professional remote IT management is the smartest solution for many small businesses: cheaper than an employee, more reliable than ad hoc help, and available when you need it.
Why outsourcing IT is smarter than doing it yourself
Do the math. A day of downtime due to a computer problem already costs a business with ten employees thousands of euros in lost productivity. A ransomware attack can cost weeks of work, plus reputational damage. A data breach involving client data can result in a GDPR fine. And all that while remote IT management costs less than one coffee machine subscription.
What does IT management include?
- Workplace management: keeping all laptops and computers up to date, installing and configuring software, setting up new employees.
- Network: optimizing WiFi, setting up VPN for remote workers, managing network access.
- Backup: setting up and checking automatic backups. Verifying every week that it actually works.
- Security: antivirus software, firewalls, two-factor authentication, phishing awareness.
- Updates: scheduling Windows and software updates outside working hours.
- Helpdesk: a phone number your employees can call when something doesn't work.
Security and GDPR compliance
If you process personal data from clients, employees, or suppliers (and you almost certainly do), you're legally required to protect that data. GDPR requires appropriate technical measures: encryption, access management, regular backups, and reporting data breaches. An IT manager helps you stay compliant without having to become a specialist yourself.
How much does IT management cost for a small business?
Costs vary, but as a guideline: expect 25 to 75 euros per workstation per month, depending on the scope of the package. That sounds like an expense, but compare it to the alternative: an ad hoc IT person who charges 80 to 120 euros per hour and isn't available when you need them. Or a day of downtime that costs you ten thousand euros. IT management isn't a cost -- it's insurance.
How does remote IT management work?
We monitor your systems remotely: updates, security status, backup status, disk space. If something deviates, we see it before you notice. When there are problems, we log in remotely and fix them, usually within the hour. Periodically we perform maintenance: installing updates, optimizing systems, checking security.
Free IT scan for your business
Want to know how your IT is doing? We offer a free quick scan. A specialist reviews your current situation: backup, security, updates, network. You receive a clear report with concrete recommendations. No obligations, no sales pitch.
Free IT scan for your business? Schedule one [link to contact form]
Frequently asked questions
At what point does outsourcing IT management make sense?
From as few as two employees, it's already worthwhile. As soon as your business data lives on multiple devices and you depend on internet and email, you benefit from professional management. It doesn't have to be big or expensive: a basic package is sufficient for many small businesses.
Can IT management be done entirely remotely?
For the most part, yes. Workplace management, updates, monitoring, helpdesk, and backup checks are all done remotely. Only physical tasks (replacing hardware, running network cables) sometimes require an on-site visit.
How fast do I get help during an outage?
At Tech-Amigo, we maintain a response time of maximum two hours for urgent issues. Most problems are addressed immediately when you call. For non-urgent questions, we schedule it at a time that suits you.
Do I need to sign a long-term contract?
Not necessarily. We offer both monthly and annual packages. An annual contract is more cost-effective, but you can also cancel monthly. We believe you stay because it's good, not because you're locked in.
What if I already have an IT person on staff?
Then we supplement them. Many small businesses have someone who "knows a bit about computers" but isn't a professional. We take over the technical management so that person can focus on their actual job.
Need help? We connect remotely.
A specialist looks at your computer remotely. The assessment is free.