As a freelancer, you're your own director, accountant, marketer, and IT department all at once. That works fine until your laptop crashes on a deadline day. Or until you discover you don't have a ba...
As a freelancer, you're your own director, accountant, marketer, and IT department all at once. That works fine until your laptop crashes on a deadline day. Or until you discover you don't have a backup of your client database. At that point, you realize IT support isn't a luxury -- it's a necessity.
Why freelancers need IT support
There are over 1.2 million freelancers in the Netherlands, and the vast majority have no form of IT support whatsoever. The consequences only become visible when things go wrong. Your laptop is your office, your archive, your communication tool, and your invoicing system all in one. When that device goes down, everything stops.
The 5 IT risks every freelancer recognizes
- No backup. All your files are on one laptop. If it gets stolen, breaks, or is infected with ransomware, you've lost everything. Setting up a backup takes ten minutes and could save your business.
- Outdated security. You're still running an old Windows version, your passwords are the same everywhere, and you don't have two-factor authentication. For a criminal, you're an open door.
- No GDPR compliance. If you process personal data from clients, you're legally obligated to protect it. That means encryption, secure storage, and a data processing agreement.
- Dependent on one device. If your laptop breaks, how quickly can you get back to work? Are your files also in the cloud?
- No plan for outages. What do you do if your computer won't start? If your email doesn't work? If you get hacked? Who do you call?
What remote IT support can do for you
A remote IT support service is like a digital mechanic you can call whenever you need one: immediate help with problems, periodic maintenance, backup checks, and a security scan that checks your system for vulnerabilities.
How much does IT support cost for a freelancer?
Ad hoc help (only calling when something breaks) typically costs 50 to 100 euros per hour, and then you still have to wait for an appointment. A subscription usually costs 30 to 60 euros per month and gives you immediate access to help, plus periodic maintenance. Do the math: one day of downtime already costs you more than a whole year of subscription.
Why freelancers choose Tech-Amigo
No office visit needed: everything is done remotely. Immediately available: no waiting times. Fixed price: you know what it costs. Preventive: we don't wait until things go wrong. Human: you always speak to a real specialist, not a chatbot.
Schedule a free introduction
Want to know how your IT stands? We offer a free quick scan: a specialist reviews your current situation and advises on backup, security, and maintenance. No obligations.
Schedule a free introductory call about IT support for your business [link to contact form]
Frequently asked questions
Is remote IT support secure enough for business data?
Yes. The connection is encrypted and works with a one-time code. It's the same technology used by banks and governments. You decide when the connection is made and terminated.
As a freelancer, do I have a backup obligation under GDPR?
GDPR requires you to take appropriate measures to protect personal data. A backup is part of that. In case of data loss without a backup, you can also be held liable by clients.
Can I get IT support on a per-session basis without a subscription?
Certainly. At Tech-Amigo, you can choose: pay per session or take a subscription. The subscription is more cost-effective if you regularly need help or want periodic maintenance.
Do you also help with setting up a home office?
Yes. From setting up your WiFi network to configuring your printer, setting up your email, and securing your workspace. We think along and set everything up remotely.
What's the difference between IT support and IT management?
IT support is reactive: you call when something breaks. IT management is proactive: someone monitors your systems, keeps them up to date, and prevents problems. Most freelancers benefit from a combination of both.
Need help? We connect remotely.
A specialist looks at your computer remotely. The assessment is free.