No more manuals. No more YouTube tutorials. No more endlessly Googling error codes you don't understand. Call +31 10 268 7172 and you'll have a specialist on the line who solves your problem. It's ...
No more manuals. No more YouTube tutorials. No more endlessly Googling error codes you don't understand. Call +31 10 268 7172 and you'll have a specialist on the line who solves your problem. It's that simple.
What can you call us for?
Basically any computer problem. Your computer is slow. You have a virus. Your WiFi isn't working. Your printer won't work. Your email has been hacked. Windows is giving error messages. You can't get DigiD to work. Your new computer needs to be set up. Your backup needs to be configured. Your program crashes. You've lost your password. Whatever it is: call us.
How does it work?
Step 1: Call +31 10 268 7172. You get a specialist directly, no phone menu.
Step 2: Describe your problem. In your own words, no technical jargon needed.
Step 3: The specialist creates a secure connection to your screen and solves the problem while you watch. Done within 30 minutes for most problems.
What does it cost?
A fixed rate per session. No hidden costs, no subscription, no travel fees. You know upfront what you'll pay, and you only pay if the problem is solved. Payment is simple via iDEAL afterwards.
When can you call?
We're available Monday through Saturday, from 8:00 AM to 9:00 PM. Prefer to be called back? Leave your number via our contact form and we'll call you back the same day.
Why customers choose us
- Helped immediately -- no waiting queue, no phone menu. You call and someone picks up.
- Plain language -- we talk the way you talk. No jargon, no abbreviations.
- Safe -- the connection works with a one-time code. You see everything that happens.
- Fair -- can't solve it? Then you don't pay.
- Great for your parents too -- you can call on someone else's behalf. We take our time.
Call now
+31 10 268 7172
Or request a callback via our contact form [link to contact form]
Call +31 10 268 7172 now -- speak to a specialist right away
Frequently asked questions
How quickly will I be helped if I call?
In most cases, immediately. You call, you get a specialist, and within five minutes someone is looking at your screen. During busy periods, we'll call you back within the hour.
Do I need to install anything before you can help remotely?
No. The connection software runs as a one-time session through your browser or as a small download. After the session, you can remove it right away. Nothing stays on your computer.
What if my problem can't be solved remotely?
That can happen with hardware defects (broken drive, faulty screen). In that case, we advise you on the next step and you pay nothing for the session.
Can I also call on behalf of my parents?
Absolutely. Many customers call on behalf of their parents. You can describe the problem, make the appointment, and optionally watch along. We take our time and explain everything calmly.
Are there charges if the problem can't be solved?
No. If we can't solve it, you don't pay. That's our principle.
Need help? We connect remotely.
A specialist looks at your computer remotely. The assessment is free.